Return Policy
At Dhir Crick LLC, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied, we offer a straightforward return process.
Return Eligibility
- Items must be returned within 30 days of delivery.
- Items must be in their original condition, unused, and in the original packaging.
- Certain items, such as perishable goods, personalized items, and final sale items, may not be eligible for return. Please check the product description for specific return policies.
How to Return an Item
- Contact our customer service team at info@dhircrickllc.com to initiate a return.
- Include your order number, the item(s) you wish to return, and the reason for the return.
- We will provide you with a return authorization and instructions on how to send the item back to us.
Refunds
- Once we receive and inspect the returned item, we will process your refund within [7-10] business days.
- Refunds will be issued to the original payment method.
- Shipping charges are non-refundable, except in cases where the return is due to our error or a defective product.
Exchanges
If you need to exchange an item, please follow the return process and place a new order for the replacement item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at info@dhircrickllc.com. We will arrange for a replacement or refund.